Recovery Residence Association (RRA) is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive online experience and continually work to improve the accessibility and usability of our digital content.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Take

To support accessibility, we:

– Review our website against WCAG 2.1 Level AA standards on an ongoing basis
– Use automated and manual accessibility testing tools, including WAVE and axe-core
– Perform keyboard navigation and screen reader testing where feasible
– Remediate issues as they are identified
– Consider accessibility when selecting and integrating third-party tools and plugins

Known Limitations

While we make every reasonable effort to ensure our website is accessible, some content and functionality may not yet fully conform to WCAG 2.1 Level AA. Known limitations may include:

– Third-party embedded content (such as social media feeds, maps, and video players) that we do not directly control
– Older PDF documents that have not yet been remediated
– Images and media uploaded by community partners

We are actively working to address these areas and prioritize remediation based on impact.

No Guarantee of Full Accessibility

Despite our best efforts to ensure the accessibility of rrasd.org, we cannot guarantee that every page or element of the website will be fully accessible at all times. Web technologies, third-party content, and evolving accessibility standards mean that new barriers may occasionally be introduced. We are committed to identifying and resolving these issues as promptly as possible.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter a barrier, have a question, or need content provided in an alternative format, please contact us:

Email: chipinfo@sdchip.org
Phone: 858.609.7960
Mailing Address:
5095 Murphy Canyon Road Suite #105
San Diego, CA 92123

We aim to respond to accessibility feedback within **[5 business days]**.

Formal Complaints

If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act (ADA) at ada.gov.

Statement Date

This statement was last reviewed and updated on April 19, 2026.