Communication and De-escalation
ZoomCommunication and De-Escalation Learn industry best practices when communicating and de-escalation an issue within shared housing. Topics include communication styles, the difference between communication and de-escalation, the assault cycle, and techniques for crisis prevention. Instructors: Kindra Moore, LCSW, CSDC II RRA Trainer & Assoc. Director of Housing and Clinical Services at ECS Register for the virtual […]