Steps in the Grievance Process:
1. File a formal grievance (i.e., face-to-face, telephone, in writing or email)
2. The RRA will reach out within three business days. The individual is encouraged to have an informal conference with the RRA (i.e., face-to-face, telephone or in writing)
3. The RRA will review the grievance. Further steps may need to take place to address the grievance and issue a resolution.