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Business Development
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Communication and De-Escalation
Communication and De-Escalation
Communication and De-Escalation Learn industry best practices when communicating and de-escalation an issue within shared housing. Topics include communication styles, the difference between communication and de-escalation, the assault cycle, and techniques for crisis prevention. Instructors: Kindra Moore, LCSW, CADC-II, RRA Trainer & Associate Director of Housing and Clinical Services for ECS