RRA Vacancy Tracking App Privacy Policy
Effective Date: 8/25/25
The Recovery Residence Association is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our mobile application (RRABeds).
1. Information We Collect
When you use the App, we may collect the following personal information:
- First and last name
- Email address
- Phone number
- Placement status (whether you are placed in a recovery residence)
- The name and location of the recovery residence (if placed)
- Duration of your stay in a recovery residence
We do not collect medical diagnoses or treatment information.
2. How We Use Your Information
We use the information we collect to:
- Connect individuals seeking housing with recovery residence operators
- Track housing placements for coordination and follow-up
- Communicate with you regarding your placement and housing options
- Improve the App’s functionality and service delivery
- Comply with legal and contractual obligations
3. Information Sharing
We do not sell your personal information.
We may share your information only with the following parties and for the following purposes:
- Recovery residence operators, for the purpose of placement and coordination
- San Diego County, as required by our contractual agreement to support program monitoring, compliance, and reporting
- Authorized personnel within our organization who manage app operations and user data
- Government agencies, if required by law, regulation, court order, or legal process
We share only the minimum amount of information necessary to fulfill these goals.
4. Data Security
We use appropriate and reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including:
- Secure data storage
- Internal access controls
While we follow industry best practices, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal data we have about you
- Request that we correct or delete your information
- Withdraw consent for future data use (which may limit your ability to use the App)
To make any such request, please contact us at: lwang@sdchip.org
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or contractual agreement.
7. Children’s Privacy
This App is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we learn that we have collected data from a minor, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the App or other appropriate means. The “Effective Date” above will reflect the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Recovery Residence Association
info@rrasd.org
5095 Murphy Canyon Rd.
San Diego, CA 92123
Why It Matters
With rent costs continuing to rise in San Diego, affordable shared housing options are essential for individuals recovering from substance use and behavioral health challenges. The RRA Vacancy Tracking App supports smoother transitions back into the community by:
- Providing real-time bed availability
- Reducing confusion around eligibility and housing criteria
- Improving efficiency for consumers and referral partners
- Increasing transparency and accountability among housing providers
Because the platform updates in real time, users can trust that availability information is accurate and current — eliminating unnecessary phone calls and delays.
This initiative directly supports the RRA Mission by strengthening access to quality recovery housing and enhancing system-wide coordination among housing operators, service providers, and community partners.
For additional support with accessing or utilizing the app, please contact: forms@sdchip.org
Privacy Policy: RRA Beds Privacy | App To Match


